for Central Stations

What is Immix® CS?

Immix® CS is a software product that operates in your central station and consolidates a wide range of different security products into one simple operator interface.

Immix® CS is designed to help you deliver new video based services to your customers, build your recurring revenue and compliment the investment you've made in your existing automation system.

Its proven to dramatically increase the efficiency of monitoring stations offering next generation video monitoring services.

What does Immix® CS do?

• Immix® CS integrates with a wide range of security products, a library of over 250 devices. These include Video, Access Control, IP Audio, GPS.
• Immix® CS delivers these to the operator in a single, simple to use, operator interface.
• Immix® CS works alongside your existing Automation System to easily associate traditional alarm events with video.
• Increases the efficiency of the Command Center by allowing operators to manage security events, rather than managing multiple software products.

Immix® CS is the right choice if:

• You are selling video monitoring today and need a more efficient way to deliver these services
• Your existing customers are asking for you to monitor all their security devices including video.
• Opportunities exist for your sales team to offer remote security and site management services to customers that significantly reduce the cost of man guarding

Immix® CS for my business

Opportunity to deliver new high value services

The Immix® CS platform delivers the opportunity to drive new RMR revenue, by offering a suite of high value services that include:

• Video Verification
• Video Monitoring
• Video Access Control
• Remote Guarding Services
• Guard tours

• Video Escort
• Video Audits
• Unattended delivery
• DVR Health Monitoring
• Automated event notification via email

For the Retail Central Station, Immix® CS allows you package these services into a solutions based sale to your high value customers.

For the Wholesale Station, Immix® CS allows you to support and develop a large dealer network leveraging the efficiency of service and the wide range of integrated devices.

Provide efficiency savings

• Fewer monitoring agents needed as all alarms are managed through one platform
• Automated alarm loops enable operators to identify and disable false alarms within seconds
• Intuitive user interface reduces operator training to less than one hour
• Real time reporting and trend analysis enable stations to effectively manage staff levels

Unique features

• A simple, easy to learn operator interface: Immix® CS is designed to make it easy for your staff to manage events, training is simplified and service delivery efficient.
• No constant connection is required: Immix® CS is particularly network efficient, you don't have to maintain a constant connection to remote locations – its event based, you only need to connect for the duration of each short event.
• A Scripting Engine: The Immix® CS scripting engine allows you to build custom decision trees for your operators to follow. Scripting allows you to standardize your response for different customers helping you tailor a solution to meet their precise needs.
• Multimedia Audit Trail: Immix® CS delivers a comprehensive multimedia audit trail of every event - it record everything an operator saw, said and did. This is crucial for post event review and analysis.
• Web Portal Access: The audit trail can be made available to customers on your own branded web portal. This along with a powerful set of end user tools and mobile device applications allow station managers to better support and engage their customers – visibly delivering better service and speed of response.