You are a commercial monitoring station looking to provide security services for your customers.
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June 24, 2015
Enterprise organizations come in all shapes and sizes, but they all share some common challenges, including business continuity, compliance, physical security, IT security and employee safety. The threats seen by these organizations on a daily basis make security a top priority for Board executives. Today, risk management is evolving beyond basic premises protection to focus on business security as a whole.
Today’s enterprise-class customers seek solutions that unify multiple security systems into one platform to simplify system administration, management and operations into one interface. Software platforms that integrate multiple systems and devices together — commonly known as PSIM, command-and-control software or situation management solutions — have been successful in addressing the needs of the public sector, especially in the critical infrastructure and transportation markets where traditionally, funding is often readily available and long purchasing cycles and implementation times are commonplace.
It has become equally important for today’s enterprise customers to deploy solutions that also deliver these new standards of situational awareness and enhanced risk management to their operations. However some of the more traditional PSIM applications have failed to bring together multiple facilities across large geographic regions, including global operations, a key feature demanded by enterprise organizations.
A Look Inside the Enterprise
Additionally, cities, counties, universities and healthcare facilities have many of the same challenges as a typical enterprise organization. These challenges include: widely distributed facilities that need to be linked together, disparate systems that require integration, a need for consolidated operations, greater situational awareness a clear return on investment for all capital expenditures, enforceable standard operating procedures, consolidated reporting capabilities and the need for more efficient security operations.
They need a solution that can meet today’s business challenges, is easy to deploy, scalable and can grow with them as their businesses needs change and evolve in the future. Crucially, the solution must clearly demonstrate cost effectiveness and generate significant ROI for the organization to get the approval at the “C-suite” level.
Utilizing Immix CC: Enterprise Command Center Software (ECCS)
Immix is designed to address the enterprise space specifically. Its Web-based architecture and ability to support a variety of network topologies and communication platforms lends itself to the distributed nature of the enterprise market. In fact, the software platform is particularly well suited to global enterprise organizations. Most importantly, it is agile enough to meet the changing dynamics of enterprise businesses. This architecture also supports a rapid deployment model and a strong ROI/TCO model. In one instance, an Immix customer in the entertainment industry was able to deploy a large-scale system of 10 platforms in less than 120 days, saving a significant amount in down time.
The Immix platform was purpose-built, consisting of four major components that ensure the delivery of an enterprise-class security service in an effective and cost-efficient manner:
Benefiting the Enterprise
The flexible and scalable nature of the Immix solution tackles one of the most common problems that enterprise organizations face: how to bring together a disparate collection of security systems and sensors into one, easy-to-use interface. Immix does this by easily incorporating information from a variety of physical locations into a global security command center that provides enhanced monitoring, streamlines operator requirements and facilitates a rapid response to incidents.
Operators within these enterprise organizations also benefit from the streamlined approach, allowing the single interface to intercept and communicate potential problems, while also prompting next steps for handling alarms and reported incidents. Immix allows email alerts to be automatically filtered so that users can quickly and efficiently determine which messages require immediate attention. Training these operators is also simplified, allowing organizations the ability to concentrate training efforts on a single program rather than multiple systems and monitoring stations. Additionally, Immix allows organizations to add predetermined steps for operators to follow during security events, ensuring faster and more effective response, and greater proficiency.
Real Cost Savings for the Enterprise
Taking a Step Forward
Read more: SureView White Paper
June 23, 2015
SureView Systems Announces Integration with PPM
Tampa, Fla. (June 23, 2015) — SureView Systems, a global provider of commercial central station and enterprise command center software, announced today a new integration for its Immix® Command Center software platform with Perspective, incident and investigation management software from PPM. Combining Perspective by PPM’s comprehensive incident management capabilities with the extensive library of SureView Systems Immix integrations and automated event and alarm response features enables organizations to consolidate their systems, processes and data for a truly complete security management solution.
SureView Immix CC Enterprise Command Center Software is designed to combine the capabilities of multiple disparate security systems and business processes together, including video surveillance, access control, IP audio, geo-mapping, risk management and compliance under a single, unified platform. Perspective is an end-to-end software solution for responding to, reporting on and analyzing enterprise security events—from dispatches to activities, incidents to investigations. Immix CC serves as the central command center platform, receiving alerts from Perspective to enable new levels of security response and intelligence. Automated activity and incident reports are imported into Immix to streamline event management and maximize security efforts.
“The integration between Immix CC and Perspective provides unparalleled, end-to-end incident management,” said Brian McIlravey, Executive Vice-President, PPM. “Immix’s incredible ability to handle alerts from all inbound security and life-safety systems provides the situational awareness and response needed by command center personnel, then dynamically generates activity and incident reports in Perspective based on event-driven criteria. This is the true connecting, communicating and integrating that security experts expect.”
“Our latest integration with PPM’s powerful suite of incident and investigation management tools is yet another example of our commitment to the market and the customers we serve to deliver end-to-end solutions that produce compelling ROI and enhanced operational effectiveness,” said Rob Hile, Director of Enterprise Command Centers, SureView Systems. “By design, all event and alarm data, including any associated video, can be automatically imported into a detailed incident report without the need for hours of tedious manual data entry. This saves users time and money, while reducing the number of potential mistakes that can occur when data is manually entered between the two systems.”
How Does Technology Innovation In Security Systems Impact The Skillsets Needed By Security Operators And Officers?June 15, 2015
Security and video surveillance systems are becoming more complex in lockstep with consumer electronics, so we asked this week’s panelists, including SureView’s Rob Hile: How does technology innovation in security systems impact the skillsets needed by security operators and officers? Do more complex systems require that personnel have more technical skills? Do more user-friendly interfaces make it easier for even non-technical people to use newer systems?