“…we have four different systems that we need to monitor, so it can be challenging to standardize your response across the varying systems. SureView simplifies all of this. It integrates with all of our systems, it’s easy for our operational staff to use, and it has the flexibility to grow with us.”

The customer was able to increase the scale of alarms monitored—increasing the number from 100 alarm points (five-years-ago) to over 3,200 points today. Yet, they did not need to increase the size of their security operations team.

“Putting mobile response tools in the hands of our field officers connects them to the command center in ways that are transformational—the whole team can see the operation, working together to quickly respond to events. It’s a real force multiplier.” Scott Phemister, Head of Security & Business Continuity at AAA.

Sureview worked with a Global Technology Company to improve operational efficiency during a period of rapid growth. As alarms increased 6x, response time decreased by 92% – all without increasing operational costs or the need for additional manpower.

“Mapping has been essential to Paramount Pictures threat-tracking as a whole. It allows our operators to filter out non-actionable alarms, and track events globally in one, easy-to-use place. All of the information is displayed in front of our eyes and is easy to find and digest. Mapping brings the visual future to the analog alarms of the past.” Jeff Reider – Vice President, Global Threat and Emergency Management at Paramount Pictures.

“One of our goals at the Miami Dade RTCC was to use county-wide video feeds to help our officers get better situational awareness. We chose SureView because it could pull video from our 8 different systems into a single view…and now our officers in the RTCC can quickly access any of our cameras across the county.” – Captain Carlos Vazquez, Miami-Dade Police

“SureView data gives us the insights to enable our security team to make data driven decisions and improve our security response”. – Mike Moceri Chief Operating Officer at Quicken Loans / Rock Security

The security team is responsible for monitoring 665 sites and in the last 3-years alone they have seen a 33% growth in the sites with even more growth planned in the near future.

As the security contractor for major, multi-day music festivals, Ikanos needed to stand up fully functional command centers, without the complexity and cost of embarking on a major IT project.