Virtual Operator
As alarms traffic peaks and response times get longer
Virtual Operators go to work
AI that delivers
The assistant that automates security operations and cuts costs
In today’s rapidly evolving threat landscape, security teams face the daunting task of doing more with less. That’s where the SureView Virtual Operator comes in—a next-generation AI solution built to elevate your Security Operations Center (SOC) to new heights.
Powered by cutting-edge Generative AI, the Virtual Operator seamlessly automates repetitive tasks, accelerates response times, and delivers consistent, high-quality event management—all while dramatically cutting operational costs.
From analyzing alarms and video feeds to completing action plans and dispatching guards, the Virtual Operator does it all with speed, precision, and 24/7 reliability.
Introducing SureView Virtual Operator
What Makes SureView
Virtual Operator Unique
As your traffic and responsibilities increase, rely on Virtual Operators to help manage the extra workload
Scale Your Operation
Each incident is automatically summarized for easy reporting
and quick decision making
Clear, Concise Reporting
Delegate Tasks to AI
Let Virtual Operator deal with
repetitive and time consuming tasks
Schedule a demo of SureView
Virtual Operator with our team of experts for the complete rundown
And much more
Focus on What's Critical
Automate routine triage to ensure your team responds faster to only the most critical threats
Your team creates guidelines for how Virtual Operators should act in different situations
Remain in Control
Allow the Virtual Operator to quickly and consistently write outcome summaries of every event.
The Virtual Operator quickly creates a detailed executive summary
of the event using the event audit trail. This process automates the
time-consuming task of writing the narrative of everything that
occurred during the event.
Start Simple
You're in the Driver's Seat
Administrative guidelines allow SOC managers to control how they want the Virtual operator to behave in different scenarios. For example, if a person is seen in the alarm clip then the Virtual Operator can be configured to summarize what it saw and immediately escalate it to a human operator to take further action.
With SureView Virtual Operator, you have the flexibility to use the AI model approved by your organization. Our plugin approach allows you to select the model that is right for you.
Choose the Model That Works for You
Latest feature addition to SureView Response
SUREVIEW AUTOMATE
This new feature allows security operations teams to create intricate rules easily using a simple Trigger and Action approach—without the need to involve engineers or developers.
