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Virtual Operator

AI that delivers
The assistant that automates security operations and cuts costs

Virtual Operators go to work

As alarms traffic peaks and response times get longer

Iluustration of Virtual Operator, showing many office workers with a computer.
two screens showing alarms traffic example.

Introducing SureView Virtual Operator

In today’s rapidly evolving threat landscape, security teams face the daunting task of doing more with less. That’s where the SureView Virtual Operator comes in—a next-generation AI solution built to elevate your Security Operations Center (SOC) to new heights.

Powered by cutting-edge Generative AI, the Virtual Operator seamlessly automates repetitive tasks, accelerates response times, and delivers consistent, high-quality event management—all while dramatically cutting operational costs.

From analyzing alarms and video feeds to completing action plans and dispatching guards, the Virtual Operator does it all with speed, precision, and 24/7 reliability.

  1. Automates routine tasks to free up operators for high-value decision-making
     

  2. Speeds up event detection and response using real-time AI analysis
     

  3. Delivers scalable cost savings as your command center grows

What Makes SureView
Virtual Operator Unique

Focus on What's Critical

Automate routine triage to ensure your team responds faster to only the most critical threats

As your traffic and responsibilities increase, rely on Virtual Operators to help manage the extra workload

Scale Your Operation

Delegate Tasks to AI

Let Virtual Operator deal with

repetitive and time consuming tasks

Each incident is automatically summarized for easy reporting and quick decision making

Clear, Concise Reporting

Your team creates guidelines for how Virtual Operators should act in different situations

Remain in Control

Schedule a demo of SureView

Virtual Operator with our team of experts for the complete rundown

And much more

Start Simple

Allow the Virtual Operator to quickly and consistently write outcome summaries of every event.

 

The Virtual Operator quickly creates a detailed executive summary of the event using the event audit trail. This process automates the time-consuming task of writing the narrative of everything that occurred during the event.

VO Virtual Assistant message sample.
VO-GUIDELINES.

You're in the Driver's Seat

Administrative guidelines allow SOC managers to control how they want the Virtual operator to behave in different scenarios. For example, if a person is seen in the alarm clip then the Virtual Operator can be configured to summarize what it saw and immediately escalate it to a human operator to take further action.

Choose the Model That Works for You

With SureView Virtual Operator, you have the flexibility to use the AI model approved by your organization. Our plugin approach allows you to select the model that is right for you.

AI logos: Open AI, Anthrop\C, Gemini.

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