How AI and Virtual Operators Are Transforming Security Operations

Listen to Chief Product Officer at SureView Systems Simon Morgan in this podcast episode.

By Security Staff

In this episode of Lock It Down with Security Magazine, Editor-in-Chief Rachelle Blair-Frasier speaks with Simon Morgan, Chief Product Officer at SureView Systems, about the evolution of security operations and the rise of artificial intelligence in modern SOCs.

Morgan discusses his career in the industry, reflects on the challenges large organizations face when handling increasing volumes of alarms, and explains how automation and virtual operators can support — not replace — human judgment.

"You're in control of how much or how little you want these virtual operators to do," Morgan says. "So as the technology evolves and your confidence level rises, you might want them to do more, but you can start off slowly, and you can give them directions so that everything is still confirmed by human operator. It's all up to the control of the administrators and the SOC supervisors and managers."

Tune in to learn how security leaders can simplify complexity, embrace cloud-native platforms, and design scalable, resilient command centers for the future.

Listen here now, or check it out on Apple Podcasts.

ABOUT SIMON MORGAN

Simon Morgan is Chief Product Officer at SureView Systems, a leading provider of software for corporate physical security operations centers. He has spent 17+ years at SureView in increasingly senior roles — Technical Director, CTO, and Chief Product Officer — leading the company’s migration from on-premise to multi-tenant SaaS and launching its AI-driven Virtual Operator. He has personally driven enterprise wins with Fortune 500 organizations across technology, banking, energy, media, and pharmaceuticals. His career has focused on bridging technical strategy and commercial growth in enterprise security software.