Native Integrations

Native integrations utilize the published API (Application Programming Interface) or SDK (Software Development Kit) of the manufacturer to develop integration between 2 systems. These published API/SDKs provide a way for third-party developers to properly interact with their systems. Benefits The benefit of utilizing a native integration is it often provides the ability to access a richer set of functions on the integrated system. At SureView, we have found that syncing data between two systems is one of the most powerful capabilities of native integrations. This is especially important in large organizations where there is constant change—new builds and upgrades mean that the cameras, doors, and security devices are constantly being added or changed. Managing these changes is time-consuming and can be fraught with human error. Automating these processes through integration delivers a large number of operational benefits. Things to look out for The downside to native integrations is that there are no defined standards or approaches to developing or maintaining APIs or SDKs. It is entirely dependent on the openness and commitment of the manufacturer. As such, some API/SDKs are well-architected, documented, maintained, and supported, while others are not. A common way to address this is a certification process, whereby the manufacturer certifies an integration with the third-party system. This provides customers with confidence that both manufacturers have a relationship and have jointly reviewed the integration to ensure it meets their collective best practices. Not every manufacturer has a certification process, so check with both vendors to establish the status and supported features of the integration. Read more in our full whitepaper, Integrating Your Security Operation: A Roadmap For Connecting Technology to Deliver Optimum Operational Value.  Related Blogs

1. Checklist for Choosing a Response Platform

2. Developing Integration Requirements

3. Checklist Before You Start Your Next Integration Project

4. Scoping Your Integration Project

5. Standards-Based Integrations

ABOUT SIMON MORGAN

Simon Morgan is Chief Product Officer at SureView Systems, a leading provider of software for corporate physical security operations centers. He has spent 17+ years at SureView in increasingly senior roles — Technical Director, CTO, and Chief Product Officer — leading the company’s migration from on-premise to multi-tenant SaaS and launching its AI-driven Virtual Operator. He has personally driven enterprise wins with Fortune 500 organizations across technology, banking, energy, media, and pharmaceuticals. His career has focused on bridging technical strategy and commercial growth in enterprise security software.